Overview
The holiday season is nearing. Soon millions of people will be looking to buy the perfect gifts, and many of us will shop online. Unfortunately, cyber criminals will be active as well, creating fake shopping websites and other online shopping scams to steal your information or money. Learn how you can find good deals without becoming a victim.
Fake Online Stores
Criminals create fake online stores that mimic the look of real sites or use the names of well-known stores or brands. When you search for the best online deals, you may find yourself at one of these fake sites. By purchasing from such websites, you can end up with counterfeit or stolen items, or your purchases might never be delivered. Take the following steps to protect yourself:
- When possible, purchase from online stores you already know, trust, and have done business with previously. Bookmark these online stores.
- Be suspicious of ads or promotions on search engines or social media that are significantly lower than those you see at the established online stores. If a deal sounds too good to be true, it may be a scam.
- Be careful with websites that have no way to contact them, broken contact forms, or use personal email addresses.
- Be suspicious if a website looks just like one you've used in the past, but the website domain name or the name of the store is different. For example, you may be used to shopping at Amazon, whose website address is www.amazon.com, but end up at a fake website that looks similar, but has the website address www.amazonshoppers.com.
- Type the name of the online store or its web address into a search engine to see what others have said about it. Look for terms like "fraud," "scam," "never again," and "fake."
- Protect your online accounts by using a unique, strong password for each of your accounts. Can't remember all your passwords? Consider storing them all in a password manager.
- Check each seller's reputation before placing the order by reading their reviews.
- Be wary of sellers who are new to the online store, lack reviews, or who sell items at unusually low prices.
- Review the online store's policy on purchases from such third parties.
- When in doubt, purchase items sold directly by the online store, not by the third-party sellers that participate in its online marketplace.
- Even with legitimate vendors, be sure that you understand the seller’s warranty and return policies before you make your purchase.
Original article located on SANS.org.
